Q: How long will it take to receive my item?
A: Processing time for the products is up to 10 working days (Mon - Fri excluding Bank Holidays) unless otherwise stated. We then use Royal Mail first class post (1 - 2 working days) or next day delivery courier services. Overseas delivery will take longer depending on the destination but typically 5 working days.
Q: Can I fast track an order?
A: It depends on the size of the order and the product type, but with an additional payment it is usually possible to fast track an item to a two day processing time. Contact us prior to ordering if this is required.
Q: Is the image I see and design on-screen an exact representation of the product I will receive?
A: Due to the variations of computer and tablets screens colours may not be exactly as you see them. There should not be a dramatic difference but some colours may look brighter or darker on your device.
Q: Are all products manufactured in-house?
A: Yes, as skilled sign makers the Plastic Republic team design and manufacture all the products from scratch. The creative team have been making signage for many years and are able to produce innovative signage using high quality materials and state of the art machinery.
Q: Do I get all the fixings required to install my product?
A: Yes, all items come with the relevant fixings including rawl plugs and screws as well as wall spacers for the signs to protect the backplates and a template with full instructions.
Q: If I order a size in the cut numbers, will all the numbers be exactly that size?
A: No, very often there is a discrepancy in the sizes, depending on the font chosen. Please refer to our
Typography page for more information.
Q: Will the fixings on the back of cut numbers be visible if the font is thin?
A: No, the numbers are contoured to make them wide enough to take the fixings and we only use fonts that are suitable.The design page shows exactly what the number will look like.
Q: What materials are used?
A: Please refer to our
Materials page for a comprehensive guide to the materials used.
Q: Is there a guarantee with the products?
A: Yes, there is a one year manufacturers guarantee with all products. Please retain your invoice to quote your PR Ref No number in all correspondence. Repair / replacement is the only remedy.
Q: I want to make a large order for business, can I do that?
A: Yes, please contact us to arrange quantity discount prices.